Responsible Service of Alcohol (RSA)
Unit – SITHFAB021
BE READY TO TAKE CONTROL OF YOUR FUTURE.
Understand your obligations under the law
Identify customers who may need to be refused service of alcohol
Responsibly assist customers to drink within appropriate limits
Assist alcohol-affected customers
Practical and Theory based learning
Hands on work
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$70.00 (1 day)
Course Description
Responsible Service of Alcohol is mandatory for licensees and hospitality staff who are in positions of offering, selling or serving liquor in any environment. Our RSA course provides the skills and knowledge required to work safely and confidently, providing both theoretical and practical training.
In our RSA course, you will learn how to:
- Understand your obligations under the law;
- Identify customers who may need to be refused service of alcohol;
- Responsibly assist customers to drink within appropriate limits; and
- Assist alcohol-affected customers.
Units and Certification
SITHFAB021 – Provide Responsible Service of Alcohol
Course Delivery
Our RSA course is conducted in a single day with a combination of face-to-face classroom training, role playing scenarios, and practical observation, giving all students the best chance to put their training into practice.
Get your RSA in Melbourne, with training currently delivered at our sites.
Pre-Requisites
This is an entry-level course and there are no educational prerequisites or prior qualifications necessary to enrol.
Participants must be at least 18 years of age to complete the course, and must provide 100 points of identification.
Education Pathways
Upon completing our Responsible Service of Alcohol training, you may want to consider the following courses:
- Food Handlers
- Cert II Hospitality
- Coffee Appreciation
- Brewster
Assessment Process
The assessment process will involve both theoretical and practical analysis of the student. Assessment of practical performance will be done by direct observation from an assessor in real time to ensure you are able to effectively use the skills taught.
Practical assessment will be conducted in a simulated real-life context and through role play scenarios. It may involve tasks such as: outlining three early indicators of intoxication; refusing sale or service of alcohol; demonstrating conflict resolution skills; and interpreting relevant state legal requirements.
Theoretical assessment involves demonstrating knowledge of key concepts, such as: ways of assessing intoxication; customers to whom service should be refused; the health effects of excessive drinking; and what constitutes a standard drink for different beverage types.
It is mandatory for professionals who serve alcohol as part of their work to undergo an RSA refresher course every three years. This ensures they have a valid RSA certificate, continue to meet the training requirements, and are up to date on any new legislation or best practices. RSA renewal is often shorter and able to be done solely online.
Career Pathways
Successfully completing your RSA opens up a number of potential career paths, including:
- Bar Staff
- Hospitality
- Events
- Bottle Shop Attendant
- Sporting Club Environment