Retail Blitz - NT
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ALL THE TRAINING YOU WILL NEED FOR A CAREER IN THE RETAIL INDUSTRY
SIRXCEG003 – Build Customer Relationships and Loyalty
SIRXPDK001 – Advise on Products and Services
SIRXCOM001 – Communicate in the Workplace to Support Team and Customer Outcomes
POS Systems – Micro Credential
Practical skills and knowledge
Have Questions? We're Here to Help
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Have Questions? We're Here to Help
Have Questions? We're Here to Help
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$500.00 (4 Days)
Course Description
Our retail training provides the skills and knowledge to successfully work within various retail settings. Learn how retail varies between stores, daily store procedures such as sales and upselling, cash handling and POS systems, and more importantly customer service techniques that exceed expectations that result in great reviews and return business.
Units and Certification
3 Units of Competency and 1 Micro Credential
- POS Systems – Micro Credential
- Communication Skills in the Workplace
- SIRXCEG001 – Engage the customer
Course Delivery
3 Days Face to Face training, one day face to face practical training
Pre-Requisites
- Minimum 15 Years Old.
- Must be able to provide identification on the day on training.
Education Pathways
- Certificate II in Retail
- Certificate III in Retail
Assessment Process
Theory, Practical and Self Directed Learning
Career Pathways
- Retail Assistant
- Retail Worker
- Customer Service Role